![]() My lights are not in sync with the content and sound, what can I do?ĭelay/speed up settings in the Philips Hue Sync app. No. You control the Sync Box via the Philips Hue Sync app on your mobile device. Can I use Philips Hue Sync for desktop to control my Philips Hue Play HDMI Sync Box? You can create multiple entertainment areas of 10 lights to switch between. Philips Hue Play (HDMI) Sync Box can connect to up to 10 Philips Hue lights at once. Can I use more than 10 lights at the same time? No, the entertainment feature requires special software within the lights, so it is only available for official Philips Hue and Friends of Hue products. Will Philips Hue Sync Box also work with non-Philips Hue products? Afterwards the sync box communicates over WiFi with the Hue bridge which in turn uses ZigBee to control the lights. The setup of sync box is done both via Bluetooth and WiFi. Does this work over Zigbee, WiFi or Bluetooth? The onboarding of the Philips Hue Sync Box itself, including paring to the Hue ecosystem and the daily control and customization of the light effects is all done in a dedicated app in order to make it as easy and quick as possible. From there you branch off in whatever direction you want Razer, Hue Sync on PC/MAC or the Philips Hue Play HDMI Sync Box. The initial entertainment onboarding including the creation of an entertainment area is still done in the Philips Hue main app. Why is there a dedicated app to control the device? When you’re not syncing your Philips Hue Lights your Philips Hue Play HDMI Sync Box will just act as an HDMI pass-through device. You can easily select between syncing mode or not. What will happen to my content if I don’t want to sync my lights? 3D, HDR+, Dolby Vision and HDMI ARC content is supported as pass through, but the light sync will not work.What won’t work is streaming directly to your TV or devices connected via other connections (optic, SCART etc.) as this will bypass the Sync Box.All HDMI devices will work with Philips Hue for TV, from the various game consoles (Xbox, PlayStation), to Apple TV, Amazon Firestick, HD DVD/Blu-ray players, digital cameras and laptops as long as they are connected via HDMI.Resolution above 4K will be downgraded to 4K when passed though the HDMI device. The Philips Hue Play HDMI Sync Box supports all HDMI devices and resolutions up to 4K. What does the Philips Hue Play HDMI Sync Box support? Name and select icons for your HDMI input devices (this can be changed later, and this step is optional.Select or create an entertainment area.Press search, when your Bridge is found, press the button on the Bridge, press Next.Connect to Hue bridge, make sure it is powered on and on the same WIFI as your Sync Box.The app will now check for updates, install these, afterwards press Next.Press button on sync box for 3 sec, LED is white, flashes green once when linked successfully. ![]() Enter password (no copy/paste possible).Select your WIFI network and make sure this is the same your bridge is connected to.Connect to the Hue Sync Box via Bluetooth.Accept Terms and Conditions in the app.Make sure Bluetooth is on your mobile device is turned on.The LED will start blinking blue, confirm in the app that this is the case.Power on your Hue Sync Box by connecting it to the power adaptor, using the cable that is in the box.Connect your HDMI devices (DVD player, gaming consoles, Chromecast) to your Hue Sync Box.Connect your Hue Sync Box to your TV with the HDMI cable that is in the box.Download the Philips Hue Sync app and Philips Hue app on your mobile device.Install Philips Hue lights and setup Philips Hue Bridge.Here are step-by-step instructions on setting up the Philips Hue Play HDMI Sync Box. Mobile device with Philips Hue and Philips Hue Sync apps installed.Wi-Fi (2.4 GHz, during setup active internet connection needed).High speed HDMI cable (1 already included with the Sync Box).1 or more HDMI output devices (game consoles, Chromecast, set top box). ![]()
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